Terms of Use
Aarogya Hospital. Chandigarh
Welcome to Aarogya Hospital. These Terms of Use explain the terms and conditions that apply when you access or use the Aarogya Hospital website, including aarogyahospital006@gmail.com , or use services made available through the website.
By accessing or using this website, submitting an enquiry, requesting an appointment, or using information or services provided through the website, you acknowledge that you have read and understood these Terms of Use. If you do not agree with these terms, please discontinue use of the website.
1. About Aarogya Hospital
Aarogya Hospital is a healthcare facility located near PGI, Khuda Lahora, Chandigarh. The hospital provides healthcare services for children and newborns, subject to the availability of the relevant department, doctor and facility.
Services may include:
- Pediatric care for infants, children and adolescents
- Neonatal and newborn care, including care for premature or low-birth-weight babies
- Pediatric dialysis services
- 24×7 emergency care
- Laboratory and diagnostic services
- Other healthcare services offered by the hospital from time to time
Aarogya Hospital is a healthcare facility located near PGI, Khuda Lahora, Chandigarh. The hospital provides healthcare services for children and newborns, subject to the availability of the relevant department, doctor and facility.
2. Use of Website Information
The information published on this website is provided for general informational purposes.
Website content may include information about medical conditions, healthcare services, procedures, doctors, facilities and general health topics. Such information is not intended to replace an examination, diagnosis, treatment plan or advice from a qualified healthcare professional.
Patients and their parents or guardians should consult an appropriately qualified medical professional regarding individual healthcare needs.
Aarogya Hospital does not recommend that users delay seeking professional medical care based solely on information available on this website.
3. Emergency Medical Care
The website is not intended to provide emergency medical diagnosis or treatment through online information.
If a child or newborn requires urgent medical attention, the parent or guardian should seek immediate medical care or contact the hospital’s emergency service.
Availability of emergency services may be subject to clinical circumstances, hospital capacity and the nature of the medical condition
4. Appointments
Information submitted through the website or communicated to the hospital may be used to process appointment requests and respond to enquiries.
Submitting an appointment request does not by itself guarantee an appointment.
Appointments are subject to:
- Doctor availability
- Hospital schedules
- Confirmation by the hospital or its authorised staff
- Availability of the required department or service
Patients and their parents or guardians are requested to provide accurate information and arrive at the hospital as advised.
In situations involving emergencies, doctor availability or other operational circumstances, an appointment may need to be changed, delayed or rescheduled.
5. Patient and Guardian Responsibilities
For patients who are minors, parents or legal guardians are responsible for providing relevant information and giving consent where required.
Patients, parents and guardians should:
- Provide accurate and complete medical information to the healthcare team.
- Inform doctors about known allergies, medications, previous medical conditions and relevant medical history.
- Provide relevant medical records, reports and vaccination information where applicable.
- Follow medical instructions and prescribed treatment plans.
- Inform the healthcare team if there are changes in the patient’s condition.
- Follow applicable hospital rules and safety instructions.
- Treat doctors, nurses, support staff and other patients respectfully.
Providing incomplete or inaccurate information may affect the healthcare team’s ability to assess and manage a patient’s condition.
6. Medical Treatment and Consent
Medical consultations, investigations, procedures and treatments are provided by qualified healthcare professionals in accordance with applicable clinical practices and hospital procedures.
Where consent is required, the hospital will obtain appropriate consent from the patient or, where applicable, the parent or legal guardian.
In an emergency, healthcare professionals may provide necessary immediate care in accordance with applicable law and accepted medical practice when obtaining prior consent is not reasonably possible and immediate intervention is necessary.
The risks, benefits and alternatives of a particular treatment or procedure may vary depending on the patient’s individual medical condition. Patients or guardians may discuss these matters with the treating doctor before consenting to treatment.
7. Hospital Charges, Billing and Insurance
Charges for consultations, investigations, treatments, procedures, admission, dialysis and other services are based on the applicable hospital rates and the services actually provided.
Patients or their authorised representatives may be required to provide appropriate identification, insurance documents or government scheme documents where applicable.
Cashless treatment, insurance benefits or coverage under government healthcare schemes, including Ayushman Bharat/PM-JAY, may be subject to eligibility, prior approval, applicable package rules, documentation and coverage conditions.
Any amount that is not covered, approved or reimbursed by an insurer or healthcare scheme may be payable by the patient or the patient’s parent or guardian, as applicable.
Patients and guardians should confirm applicable coverage and payment requirements with the hospital or relevant insurer/scheme authority before treatment where possible.
8. Laboratory and Diagnostic Services
Laboratory and diagnostic services are provided according to the applicable test requirements and hospital procedures.
Report availability and processing times may vary depending on the type of test, sample requirements and other operational factors.
Laboratory reports should be interpreted by a qualified healthcare professional in the context of the patient’s clinical condition.
A laboratory result by itself should not be considered a diagnosis or a substitute for medical consultation.
9. Website Availability and Accuracy
Aarogya Hospital makes reasonable efforts to keep website information current and useful. However, information on the website may change from time to time.
The website may contain information relating to doctors, services, facilities, timings, contact details and healthcare information that may require updating.
Aarogya Hospital does not guarantee that every item of website content will always be complete, current or free from errors.
Users should contact the hospital directly to confirm important information such as appointment availability, service availability, doctor schedules, fees and emergency arrangements.
10. Privacy and Personal Information
Aarogya Hospital respects the privacy of individuals who interact with the website.
Personal information submitted through website forms, appointment requests, enquiries or other website interactions may be processed for purposes such as responding to enquiries, managing appointment requests, providing healthcare-related services, administrative communication and other purposes permitted by applicable law.
Personal information will be handled in accordance with the hospital’s applicable **Privacy Policy** and relevant laws and regulations.
Users should avoid submitting unnecessary sensitive or confidential medical information through general website forms unless specifically requested by the hospital.
For information about how personal data is collected, used, stored and handled, please refer to the hospital’s Privacy Policy.
11. Medical Records and Information
Medical records are maintained and handled according to applicable legal, regulatory and hospital requirements.
Patients or their authorised representatives may request access to or copies of applicable medical records in accordance with the hospital’s procedures and applicable law.
The hospital may require appropriate identification and verification before releasing medical records or other confidential information.
12. Intellectual Property
Unless otherwise stated, website content including text, logos, graphics, images, designs and other materials is owned by or used with permission by Aarogya Hospital.
Users may access the website for personal and lawful purposes.
Website content should not be copied, reproduced, modified, distributed, published or commercially used without prior written permission, except where permitted under applicable law.
13. Third-Party Websites and Services
The website may contain links to third-party websites, platforms or services for informational or functional purposes.
Aarogya Hospital does not control the content, privacy practices, availability or security of third-party websites.
Accessing a third-party website is subject to that website’s own terms and policies.
Website content should not be copied, reproduced, modified, distributed, published or commercially used without prior written permission, except where permitted under applicable law.
14. Website Security and Prohibited Use
Users must not knowingly:
- Attempt to gain unauthorised access to the website or its systems.
- Introduce malicious software, viruses or harmful code.
- Interfere with the operation or security of the website.
- Use the website for unlawful purposes.
- Submit false, misleading or fraudulent information.
- Attempt to access information belonging to another person without authorisation.
Aarogya Hospital may take appropriate action where misuse of the website is identified.
15. Medical Outcomes
Medical treatment and healthcare outcomes may vary between patients depending on factors including age, medical condition, treatment response and other individual circumstances.
Information provided on this website should not be interpreted as a promise or guarantee of a particular medical result.
Treatment decisions are made by qualified healthcare professionals after considering the patient’s individual circumstances.
16. Limitation of Website Responsibility
Aarogya Hospital takes reasonable steps to maintain the website and provide useful information. However, the hospital does not guarantee uninterrupted website availability or that the website will always be free from technical issues or errors.
Information available on the website should not be relied upon as a substitute for professional medical consultation.
Nothing in these Terms of Use is intended to exclude or limit any responsibility or liability that cannot legally be excluded or limited under applicable law.
17. Changes to These Terms
Aarogya Hospital may update or modify these Terms of Use from time to time.
Any updated version will be published on this page with the revised date. Users are encouraged to review this page periodically.
Continued use of the website after an update may constitute acceptance of the revised Terms of Use to the extent permitted by applicable law.
18. Governing Law
These Terms of Use are governed by the applicable laws of India.
Any dispute relating to the use of this website shall be subject to the jurisdiction of the courts having appropriate jurisdiction in Chandigarh, subject to applicable law.
19. Contact Information
Aarogya Hospital, Chandigarh
Address: SCO 32, NEAR PGI, KHUDA LAHORA, CHANDIGARH. 160014
Phone: 0172-2910714 , +91-9417205566
Email: aarogyahospital006@gmail.com
For appointments, healthcare services, emergency assistance or other hospital-related enquiries, please contact Aarogya Hospital directly.